Refund Policy

Thank you for shopping with Urban Craze.

• We offer a 7-day replacement policy for products received in damaged, defective, or incorrect condition.
  
• Replacement requests must be raised within 48 hours of delivery.
  
• To request a replacement, email us at - ------@gmail.com with your:
  
  Order ID
  Photos/videos of the product issue

Replacement Eligibility

• Product must be unused and in original condition
  
• Product must be returned with original packaging

Non-Eligible Cases

• Used products
• Products damaged due to misuse or mishandling
• Products without original packaging

Refund Policy

• We do not offer refunds.
• Only replacement is available for eligible products.

Contact

📧 ------@gmail.com