
Frequently Asked Questions
Do you offer Cash on Delivery (COD) ?
Do you offer Cash on Delivery (COD) ?
Yes, we provide Cash on Delivery across India for all our products.
How many days will it take to deliver my Order ?
How many days will it take to deliver my Order ?
Once shipped, delivery typically takes 5–7 business days depending on your location within India.
What if I receive a damaged or defective Product ?
What if I receive a damaged or defective Product ?
- We offer a 48 hours of replacement policy for products received in damaged, defective, or incorrect condition.
- Replacement requests must be raised within 48 hours of delivery.
- To request a replacement, email us at urbancrazeofficial@gmail.com with your:
Order ID and Photos/videos of the product issue
How do I track my Order ?
How do I track my Order ?
Once your order is shipped, you’ll receive an SMS/Email with tracking details. You can track your order online easily.
